I received my replacement JetKVM last week and I have been putting it through its paces. The issue with the previous one was certainly a hardware problem, the video quality is much better with this one!
When I had contacted support, they said they were sending me a replacement PCB, but what arrived was an entire unit.
Out of interest I opened up my faulty unit, and I found on the PCB there was one IC that had a missing soldier joint, potentially what was causing the issue. It might be interesting to connect that and see if the problem is fixed.
Currently listening: Barry Can’t Swim @TheLotRadio 02-14-2024